Online Patient Request Tool

Release of Health Information

Midlands Orthopaedics & Neurosurgery has partnered with Sharecare to fulfill your requests for records.

Midlands Orthopaedics & Neurosurgery is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.

If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.

Request Submission for Third Party Requesters

If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.

When will my online medical record request be ready?

Your records will be ready in 3-5 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com
 

How do I pay for my records?

Go to: https://payonline.hds.sharecare.com/
 

How do I contact Customer Service?

You may call: 858-244-1811
Or
Contact Support for live chat: https://hds.sharecare.com/contact-us/ 

If you are unable to complete the electronic form above, please download and complete the paper form provided below. Authorization forms that are illegible or incomplete will be returned. The processing of records is faster when using the online form.

Records are generally available within 10 days from the time your request is received. If you prefer to pick up your medical records in person, you must bring a government-issued ID. To arrange for another individual to pick up the documents for you, please indicate that on your authorization form. That individual must bring their government-issued ID with them.

Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/Conservatorship.

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